Support
Technical Team
Your requirement,Our task
Please contact our technical team if you have any tech questions or ideas that you have.
Our team will support you to complete the whole procedure and achieve your design ideas,Like alarm shape design,moulding,PCB design,PCBA tech,SMT,color box design,logo print issues,language customization..
Download Catalogs
We have products catalogue/technical sheet/User manuals for you to download,Now get them to learn more!
FAQ
Please contact us :[email protected] if you have any further qustions!
We have full CE/ROHS/UKCA certificates for our smoke alarms/gas detectors/carbon monoxide alarm,Such as EN14604/EN50194/EN50291,etc.
The calibration team have 5 employees specially aim to make sure the alarms are set before packaging.
Most of our carbon monoxide alarm use semiconductor sensors,Gas detector apply semiconductor sensor and smoke alarm use infrad sensor,We have more advanced sensor applied in industrial gas detector.
Standard language is English,We have experience make Japanese,Spanish,Germany,Russia,etc.You can offer us some audio data if you have.
During 12 months’ quality warranty.We will agree and cover the shipping fee if the alarms not working because of the less in quality.
Sure,OEM/ODM are welcome but need MOQ at 500pcs,All cost are pree include logo printing,color box designning or even language customization.
Sample can be ready in 3 days.Mass production need one week when quantity lower 2000pcs,we need add more three days if you have OEM requirement.
We have a after-sale team and aim to offer service to oversea clientd,They start to support you feom shipping to installation,we have full video tutor and we are available to have online meeting any time.